Refund Policy

Introduction

At Supercorp, we strive to ensure that our customers are fully satisfied with their purchases. This Refund Policy outlines the conditions under which refunds are granted.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

• The request is made within 30 days of purchase.
• The product or service has not been substantially used.
• You provide valid proof of purchase.
• Any digital product downloads have not been completed.

Refund Process

If you meet the eligibility requirements, please follow these steps to request a refund:

1. Contact our support team at [email protected] with your order details.
2. Wait for our confirmation email (within 3 business days).
3. Once approved, the refund will be processed to your original payment method within 7–10 business days.

Non-Refundable Items

The following items are non-refundable:

• Gift cards and promotional credits.
• Services that were fully rendered.
• Any item explicitly marked as non-refundable.

Late or Missing Refunds

If you haven’t received a refund within the specified timeframe:

• Check your bank account or credit card statement.
• Contact your bank for processing times.
• Reach out to us at [email protected] if the issue persists.

Exchanges

We only replace items if they are defective or damaged. To exchange an item:

1. Contact our support team within 15 days of receipt.
2. Provide photos or evidence of the defect.
3. Ship the item back to the address provided by our support team.
4. We will send a replacement at no additional cost.

Contact Us

For any questions regarding this Refund Policy, please contact: